[qingcharles]

This is exceptionally well-made. The problem is... people smell a bot and hang up. I tried using it to get a quote from my friend's construction company, but twice he hung up as soon as Piper introduced themselves. I had to call him and tell him to take the call.

It did work its way through their IVR system, though, as it was outside operating hours, and left a good message on their voicemail.

[qingcharles]

In case OP reads this. I tried it again with a harder task with my friend's company. It got into a good conversation about materials and permits, but then my friend asked if they had a survey done. At that point the AI abruptly hung up and asked me in the chat if I had a survey. Obviously this wasn't ideal. It was doing great until that point, though. It should have just said that it didn't know and it would have to get back to the person with that information, and tried to see how much further it could get without that info.