[qwertox]

Since I upgraded Asterisk it has this bug that as soon a DTMF tone is played on the line, Asterisk crashes.

So I cannot navigate any menu and when requested to make a choice, I just don't make one and wait. Turns out that this has been pretty effective in getting a real person on the other end relatively fast.

I don't know what it is, maybe it's a legal requirement, maybe so that people too dumb to use a phone still get serviced.

[Piskvorrr]

IDK if any pulse dialing phones (as opposed to DTMF) are still capable of reaching the phone network at large, but I'd imagine that's the use case.

[jpeeler]

That is quite an unexpected benefit to such a serious bug.