My favorite is giant megacorps that literally make it impossible. One (recently) even told me, after wandering through the menu options, that they were going to text me a link to their app - and then hung up on me.
I already tried the app, their system was broken - that’s why I was trying to call and talk to a human!
I already tried the app, their system was broken - that’s why I was trying to call and talk to a human!
Bonus - they didn’t text me either