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by derdi 326 days ago
Many subway systems have displays showing that the next train is right behind the current one, and yet many people still insist on getting on the current overcrowded one.
3 comments

Certainly with buses people have been burned where they are told that another bus will be along in 2 minutes only for that to evaporate and the next bus actually takes 15+ minutes. If that happens to you then you'll squeeze onto the first bus you can physically fit.

It takes quite a long period of good service to undo one bad interaction.

Which makes sense, as the next one may be equally or more overcrowded. In a busy urban area, it may be hours before an uncrowded train arrives.
I'd argue that that's not bunching, it's the entire system being overloaded. A characteristic of bunching is that you have a pair of vehicles which together carry an average manageable load of passengers, but that load is unevenly distributed between them.
Perhaps they should offer a discount for boarding the next train or a price increase for boarding the overcrowded one or even both?
Too difficult to implement - crowds on a busy subway platform are very different from boarding planes at an airport.