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by j45 331 days ago
Myself included, JIRA is used far too much out of the box and few people ever learn what it can actually do.

Out of the box it is pretty generic. When I learned what it could actually do, it revealed itself as a sponge that can uniquely absorb complexity. Having someone familiar with JIRA show the ropes went a long way.

Some of these new development tools are pretty nice though. Variety is good, especially with the changes from Pivotal Tracker, etc going away.