[sathackr]

If you have a problem they take 4 weeks to fix it all while you're paying $50+/day for a rental car that they will fight you tooth and nail on reimbursing.

One local dealer refused to honor under warranty the work another dealer did.

If you have any damage (even minor cosmetic) they will blame that on your issues regardless of relativity.

(I have a Hyundai that's had the ICCU replaced once, the ABS IEB twice, and the low-voltage battery 3 times, two of the 3 times on my dime. All on a less than 3-year-old car with less than 100k miles)

The company has been miserable to deal with compared to my past experiences with other brands.

[steveBK123]

Everything I've heard of their dealers & service departments are what keep me away from their EVs. On the one hand, performance/looks/fun factor to price, they are a pretty good value. On the other hand, if I were to spend $70k on an Ioniq 5N, I would have expectations of service which they are clearly not going to meet. So at that pricing level, its back to BMW EVs.

[sathackr]

fwiw I've heard from others that their experience with Kia has been much better. That seems hard to believe since Kia is owned by Hyunday.

I definitely expected more Hyundai when I bought the most expensive EV they had to offer at the highest trim level available.

[steveBK123]

Very interesting. I had considered the Genesis sub-brand if only for the separate dealers, though there are much fewer of them.

On the plus side a lot of the Genesis vehicles seem like they slap every option the Germans make you pay $1000s each for into the base model, so decent value from that perspective.

I've sat in their EV hatch thing the GV60 in showroom and was impressed by the base features set. I also had a decent length uber ride sitting in the back of their ICE sedan, either the G80 or G90 and it was a nice executive sedan. My backseat reclined, it had motorized shades, the air vents in the back were actually powerful, etc.