1. Unless major customers are actively closing their accounts due to the poor performance, improving performance isn't a priority.
2. The people who pay for it aren't the people who use it, so the performance can get very, very bad before customers start closing their accounts.
1. Unless major customers are actively closing their accounts due to the poor performance, improving performance isn't a priority.
2. The people who pay for it aren't the people who use it, so the performance can get very, very bad before customers start closing their accounts.