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by zippergz
335 days ago
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I've definitely gotten the sense that the flip side of that is happening - in many cases, items get marked as "shipped" when the label is printed, but often shippers don't hand the package off to the carrier until days later. I can't prove it but sometimes it very much feels like sellers, especially on platforms like etsy and ebay, make sure to print the label immediately and mark the item as shipped so they can claim fast shipping, but then are in no hurry whatsoever to actually get the package in transit. Maybe this is not nefarious and is just a side effect of the way the systems work together, but as a customer it's pretty annoying. For me it's less about how long it takes to get the item and more about feeling mislead on whether it is actually on its way or not. |
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They tend to package and label orders as they come in, that's the only thing you can do to be efficient -- you can't let them build up.
But then they only drop off (or get pickup) 2x/week, e.g. Tues and Fri. Which might be fine if that's what their shipping times indicate.
But then the buyer gets confused because they assume it was mailed immediately, which it wasn't. But there's no way for a seller to print shipping labels from eBay in advance without eBay marking it as "shipped".
It gets even more confusing because with bulk pickups or dropoffs, they often don't even get scanned when the carrier receives them. They won't show as actually in the carrier's hands until they reach the first major hub, which can easily be a day or even two later.