[mrbadguy]

Their latest sham is the bag sizing box that has one side open. So, even if your bag would actually fit into a volume of the required size, if any of it is loose (often the case with soft bags)then it’s “too big”.

I recently saw a lady try to make this point to them, only for the staff to keep repeating “but it sticks out”. In the end, the lady had to take the belt off her jacket and wrap it around the bag just to make the point. What a waste of time.

People who defend this airline “because it’s cheap” are just degrading themselves quite frankly. It’s awful and we shouldn’t be accepting of it.