[jwr]

I am amazed that hotels are still stuck in this old mindset of charging exorbitant amounts to some customers (unpleasant to customers) rather than providing a good service to all customers (good for customers).

If I knew that a hotel chain will have my room fridge stocked with beer at reasonable prices (small markup or even no markup, because this does not need to be a revenue stream!), I would pick that hotel every time. Just for the convenience, and the nice feeling of not walking a minefield.

[danpalmer]

The problem is that renting rooms is pretty low margin. Hotels typically need to pull up the average margin with addons like this to make the business worthwhile.

[sigseg1v]

Is it though? Just checked for hotels 3 star and up in my city, 1 month out, 1 bed, and it's $314 per night for the cheapest one. I have a hard time believing that if I stay here for 2 or 3 nights and pay them $1000 that they are barely scraping by on this.

[jwr]

Well why not just post higher prices with the assurance of "we will not try to screw you over at every step"?

I would be perfectly OK with that.

[oatmeal1]

It's funny that the disruption to hotels - Airbnb - Does what you're complaining about but 100x worse