[arresin]

I guess it’s an old story. You can’t have pure tech guys guiding the ship.

[the__alchemist]

Is that the case? If so, this makes it look worse: Pure tech guys should be able to make a performant application.

[agilob]

This implies developers care about performance.

[Arathorn]

Element X's performance is great, and the app was built both by product, design & developers (with the performance focus led by dev).

[kuschku]

The "tech guys", as you call them, are dogfooding the app and feeling the pain every day. Matthew — the CEO — is the biggest poweruser of them all and feels all the pain points, with his account being the worst-case edge case.

It's just that most of the money comes from consulting, and consulting customers care about new features, not performance or UX.

Which is btw not just a problem for Element — the other companies working on Matrix have the same issues, for the same reasons.

Discord can afford this level of UI polish because they're spending an order of magnitude more on dev salaries than the entire revenue of all companies working on matrix combined.