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by blantonl
339 days ago
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Between this and Hertz's new AI damage detection models, we're seeing the enshitification of business travel reaching a new level, and also doing a great job of really ticking off a group of customers (business travelers) who are already irritated enough. Rest markets itself as a way to "unlock a new revenue stream" Leave it to the bean counters to see this as an opportunity to generate new revenue streams from customers while simultaneously pissing them off. |
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This type of algorithmic grift is transparent to judges and people with common sense, but there doesn't seem to be a lot of interest at or outside of the federal level through regulators like the FTC to prevent it, just curtail certain circumstances.