[batista]

>or us having an outage due to another AWS problem and switching providers.

Why, because the other providers (or a roll-your-own solution) will not have outages?

Or because the customers cannot tolerate even the more or less half a day of outage per year AWS has?

Even critical businesses like banking have work stoppages far more often than that for tons of reasons, in both the physical world and the digital/networked one.