Yeah, as users we're always in survey overload and I've started to resent them. You go to a news site and an ugly popup asks you to take a survey. Or you call a service hotline and they want you to rate their service. You watch a netflix video and they want to know your experiences. Too much.
Maybe you can add analytics to mine this information. Maybe start a feedback/help/support forum. Those seem less spammy and offer real help and gives you insight into feature requests and pain points.
Maybe you can add analytics to mine this information. Maybe start a feedback/help/support forum. Those seem less spammy and offer real help and gives you insight into feature requests and pain points.