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by runarberg
330 days ago
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I think you might be misunderstanding the purpose of consumer protection. It is not about consumer choice, but rather it is about protecting consumer from the inherent power imbalance that exists between the company and their customers. If there is no way to doing a service for free without harming the customers, this service should be regulated such that no vendor is able to provide this service for free. It may seem punishing for the customers, but it is not. It protects the general public from this harmful behavior. I actually agree with you that cookie banners are a bad policy, but for a different reason. As I understand it there are already requirements that the same service should also be available to opt-out users, however as your parent noted, enforcement is an issue. I, however, think that tracking users is extremely consumer hostile, and I think a much better policy would be a simple ban on targeted advertising. |
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There isn't an inherent power imbalance that exists between the company and their customers, when there is consumer choice. Which is why regulations that restrict rather than expand consumer choice are ill-conceived.
> If there is no way to doing a service for free without harming the customers, this service should be regulated such that no vendor is able to provide this service for free.
But that isn't what those regulations do, because legislators want to pretend to do something while not actually forcing the trade off inherent in really doing the thing they're only pretending to do.
> I, however, think that tracking users is extremely consumer hostile, and I think a much better policy would be a simple ban on targeted advertising.
Which is a misunderstanding of the problem.
What's actually happening in these markets is that we a) have laws that create a strong network effect (e.g. adversarial interoperability is constrained rather than required) which means that b) the largest networks win, and the networks available for free then becomes the largest.
Which in turn means you don't have a choice, because Facebook is tracking everyone but everybody else is using Facebook, which means you're stuck using Facebook.
If you ban the tracking while leaving Facebook as the incumbent, two things happen. First, those laws are extremely difficult to enforce because neither you nor the government can easily tell what they do with the information they inherently get from the use of a centralized service, so they aren't effective. And second, they come up with some other business model -- which will still be abusive because they still have market power from the network effect -- and then get to blame the new cash extraction scheme on the law.
Whereas if you do what you ought to do and facilitate adversarial interoperability, that still sinks their business model, because then people are accessing everything via user agents that block tracking and ads, but it does it while also breaking their network effect by opening up the networks so they can't use their market power to swap in some new abusive business model.