[OkayPhysicist]

My credit union does the same but with "call the number on the back of your card". I suppose they have a lot of practice getting it right, given that their idea of a suspicious transaction is any transaction out of state.

[ectospheno]

PNC pulled that on me all the time. So I closed all my accounts and bank elsewhere. Gave fraud prevention as the sole reason for my exit on forms.

[i80and]

I ended up with a PNC account as a result of a series of bank acquisitions, and they're so badly run it's almost a dark comedy.

Branch staff are all perfectly lovely, but they're at the mercy of very funky systems above them.

[pixl97]

Banks are filled with stupid levels of bureaucracy internally, but PNC takes that up to 10. Their IT employees seem like dried husks of something that once was human.

[devilbunny]

> any transaction out of state

I am assuming card-present transactions? Because I order things from all over, not just locally.

I do appreciate the fraud protection but authorizing my ATM card for non-US withdrawals is overly specific and extremely annoying and time-consuming. Plans change? Expect to spend 15-20 minutes on the phone to say “yes, I will be in Portugal for one extra day”.

[freedomben]

My bank did the "out of state" suspicious thing for a while. It was particularly painful since I lived near a state border...