[gsf_emergency_2]

Just thinking out loud:

-Informal rules are useful. Funny when you see the gap between "people are people" and the formal rules. Intention vs effect.

-Formal rules can also be useful (usually of the save you some thinking type, when they are). But that's overshadowed by their moral weight, their legible consequences. They are not easy to change! If we see the work that went into them, we can forgive. But not forget.

-The deliberations are mostly secret. From all sorts of distrust.

-so for formal rules: transparency (in both intention and reasoning), usefulness, & malleability are knobs to tweak. Sounds obvious, though.

Alongside negotiation skills, and less obvious, "moral identity". It's hard to hire people who are more or less aligned in those dimensions