[noduerme]

Joe Shmo committed the wrong config file to production. Innocent mistake. Sally caught it in 30 seconds. We were back up inside 2 minutes. Sent Joe to the margarita shop to recover his shattered nerves. Kid deserves a raise. Etc.

[sathackr]

Yea the "timeline" indicating impact start/end is entirely false when you look at the traffic graph shared later in the post.

Or they have a different definition of impact than I do