[Workaccount2]

Worked years ago at a restaurant that had its own website and app ordering...

Ubereats and the like still dominated the orders even with the 15% upcharge and even after notifying repeat customers that they can save money ordering direct

The convenience of having one centralized app with one account that can summon any food from any restaurant in a 10 mile area is just way too strong.

[entuno]

Plus the fact that you only have to give your credit card details to one large company that (hopefully) has some security professionals working for it, rather than dozens of smaller ones and hoping that none of them lose it/get compromised.

[derwiki]

I know I sound like a broken record at this point, but Privacy.com cards for everything to minimize the blast radius

[Yeul]

Yeah I sometimes go to the restaurants own website but to be honest I'm often too lazy.

But I only order food once or twice a month- it's a little indulgence for me.

[whatevaa]

Consider supporting lower friction payment types like apple pay/google pay or any other which the customer is likely to be already using and don't need to enter their billing details to yet another random website. Maybe you already do.