[godelski]

I was able to find complaints fairly easily. I had them listed but HN ate my comment. Search "Missing emails" instead of "delete all emails" as the latter tends to provide instructions about how to bulk delete.

  > Being open or closed source has nothing to do with hearing about problems.

Also, pay attention to observation bias and userbase bias.

If my dad faced this issue, he'd never post online. He'd call me or go to a computer repair shop. That's what your average user will do.

Open Source users tend to be a bit more tech savvy. There's that famous article about Linux gamers reporting way more bugs than average users and how it can be accidentally misinterpreted as "why develop for linux?" These frequency biases are a big part of this. Pluus, OSS tends to do better bug tracking.