[jajko]

No it doesn't. If I waited every time for obscure production issue to be reproduced in lower envs I would be fired... many times for clear and obvious incompetence.

Sometimes, you can add some additional steps, logging, change behavior in corner case a bit, either to get more understanding next time it happens or even mitigate it. Sometimes, you have plenty of tools and ways to act. In my experience, that sometimes is basically always if one cares enough.