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by koliber
348 days ago
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Motivation, education, and enforcements are key. While support from HR and senior management is helpful, I've found that most of the work happens at lower levels. In the end, it comes down to working directly with people to help them do documentation well. In engineering departments I've led, I did not need permission or enforcement to do good documentation from company execs or HR. The "stick" that HR provides is a tool of last resort. At the same time, companies are different and what works in one might not work in another. |
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