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by Rastonbury
349 days ago
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I'd say 2/3 of the time I find what I'm looking for on first page of search using Confluence, 2nd page is totally irrelevant. So I'd say it's not that it's broken, it's just that it isn't there and that tribal knowledge isn't written. So imo forcing tribal knowledge to be written documented is the issue. LLMs won't help here because a contractor or first line employee has conflicted incentives whether to document their tribal knowledge which loses them value |
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