[SAI_Peregrinus]

> The Question: How can a $200/month AI service: 1. Hallucinate expensive technical features

AI services can charge whatever they want. They're not a regulated good like many utilities. Per CMU, AI agents are correct at most about 30% of the time[1]. That's just the latest result, it's substantially better accuracy than past tests & older models.

> 2. Provide zero human support for 23 days

Human support is not an advertised feature. The only advertised uses of the `[e-mail]` email are to notify Anthropic of unauthorized access to your account or to cancel your subscription.

> 3. Lack basic features like session continuity

Session independence is a design feature, to avoid "context poisoning". Once an AI agent makes a mistake, it's important to start a new session without the mistake in the context. Failure to do so will lead to the mistake poisoning the context & getting repeated in future outputs. LLMs are not capable of both session continuity and usable output.

> Is this normal? Are others experiencing similar issues with Claude Pro?

This is entirely normal & expected. LLMs should be treated like gullible teenage interns with access to a very good reference library and an unlimited supply of magic mushrooms. Don't give them any permissions you wouldn't give to an extremely gullible intern on 'shrooms. Don't trust them any more than you would a gullible intern on 'shrooms.

[1] https://www.theregister.com/2025/06/29/ai_agents_fail_a_lot/

[hadao]

@SAI_Peregrinus Your comment perfectly illustrates the problem.

You're saying we should accept: - 30% accuracy for $200/month - Zero customer support as "not an advertised feature" - Being treated like we're dealing with a "gullible teenage intern on unlimited magic mushrooms"

This is exactly the predatory mindset I'm calling out. You want customers to voluntarily surrender their rights and lower their expectations to the floor.

When I pay $200/month, I'm not paying for a "magic mushroom teenager." I'm paying for a service that claims to be building "Constitutional AI" and "human values alignment."

If Anthropic wants to charge premium prices while delivering: - Hallucinations that cost real money - AI that calls customers "증명충" - 25 days of complete silence

Then they should advertise honestly: "We're selling an unreliable teenage intern for $200/month. No support included. You'll be mocked if you complain."

The fact that you think this is acceptable shows how normalized this exploitation has become.

We deserve better. And we should demand better.

[SAI_Peregrinus]

It's an LLM. It's as in touch with reality as teenage intern on magic mushrooms, by design. LLMs have no senses, no contact with the outside world except their chat box context window & occasional training of a new model. They hallucinate because that's all they can do, just like if you locked a human in a sensory deprivation tank with nothing but a chat box they'd hallucinate. All output of an LLM is a hallucination, some just happens to align with reality.

I want people to not pay these asshats $200/month, not to accept it blindly. I want people to understand that if support isn't advertised (no support link on the home page) that means there's no support. I want people to not trust LLMs blindly. I want people to not fall for scams. I don't expect to get what I want.