[yamatokaneko]

I don’t think it’s about the tool. Whether it’s Confluence or Notion, if the company doesn’t value documentation, it’s never going to stick.

I don’t have a clear answer, but I think the future lies in automatic capture + AI search, not manual input + folder systems.

For us, once we started recording all meetings, the voice conversations became searchable. I'm looking forward to the same kind of AI-first approach for written docs too.

[shadag]

You're so right it's not about the tool it's about the culture and focus on excellence which translates to writing excellent internal docs for engineers to get things done. I'm not quite sure how recording everything would work. The real things we need are docs that are updated when there are issues with CI/CD after people read logs etc... recording things might work for more business or commercial teams but for us we just need people to keep everything up to date and well written.

[NanaAmun]

Yeah, we’re trying that too, not going great haha. Recording everything sounds good tho, no clue how that would play with PCI DSS.

[shadag]

Yeah PCI DSS makes it virtually impossible. My company would take five years to adopt that