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by ajsnigrutin 350 days ago
Amazon is great for returns.

Buy $50 something from aliexpress, doesn't work, you can't do anything. Seller wont refund directly, you need to send the item back... to china... and fill out export forms and pay more than $50 for registered mail.

Amazon? Doesn't work? Doesn't matter why, here's the return label, we'll refund you the moment we get the return.

3 comments

I just returned something on AliExpress last week.(Wrong items sent.) Sagawa showed up at my door to collect the package, I paid nothing, and AliExpress refunded me before it even left the country once Sagawa notified them that the package was collected.

So it really depends where you live.

I've never had to return to AliExpress - if I've had an issue they (AliExpress) have just instantly refunded me without having to go through the seller(admittedly this is maybe 2 items in nearly 10 years).

Similar with Temu - my wife ordered some homeware that was awful and looked nothing like the pictures - Temu provided a pre-paid returns label for some of it, and the rest just refunded and said 'please donate locally'.

I forget the clothing company (wasn't Shein but similar) again same - she kept some, but most of it needed retuning - within minutes she had a refund and 'please keep or donate the unwanted clothing' - simpler than many UK companies returns policies.

The thing is, you paid for that in the price which is often 3x more for the same thing you could get on Aliexpress. I bought plenty of stuff on Aliexpress and I had issue only once when I got something different than I ordered. Overall even if I lost on that one purchase a bit, I saved plenty of money on other purchases. And they have a lot of stuff that's simply unavailable elsewhere. Even if they sold me some counterfeit transistors, those must be really good counterfeits, because they measure fine.