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by peaxkl
352 days ago
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I’m working on a help center that keeps itself up-to-date - https://happysupport.ai (landing page is German, product is English) Creating and maintaining an up-to-date help center is a huge hassle. In many companies there is no one that really feels obligated to take care of it. We want to optimize this process: - Creation: Just click through your process. We take a screenshot on every click and generate a full written article with screenshots and a GIF. You can also talk while recording to add additional context. - Maintenance: Connect to your tools (GitHub, Asana, Slack, …) and we automatically suggest changes to your docs if your product changes. - Consumption: Users can consume the content as they like: Read the docs themselves or ask a Q&A bot. At the moment the creation and consumption parts are already working well. Now I’m working on the maintenance part. |
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