[FirmwareBurner]

>Obviously yes? If I (or again, my Dad who know nothing about computers) can walk out of an Apple store with a device that is already unsupported, that's Apple's fault, not his.

Obviously no!

1) Apple Isn't the only one selling apple devices. Your Dad can buy a new old stock iPhone 6 form anywhere like Walmart or eBay.

2) SW support, legally speaking begins from the product launch date, not from the date you purchased it. If you buy an iPhone 1 off eBay in 2050 you can't hold apple on the hook for 10+ year of SW Updates.

3) Why is it Apple's fault your dad buys dated stuff without doing due diligence? Should consumers be protected against their own stupidity and lack of research? Where does the government nanny state begin?