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by fisherjeff 358 days ago
I had this issue with Sixt, but fortunately they were very easy to deal with (i.e., they were not Hertz).

The scanner found some damage that simply was not possible for me to have incurred, and I just explained that in the webform they sent and the charges went away a few days later. Makes me wonder if this whole process is worth actually worth it to the rental companies.

1 comments

I'm happy to hear this worked out for someone! My experience with a different company was being shown photos of hail damage, even though it was easy to show that the car could not have experienced a hail storm while I had it. It took me several years to fight before they dropped it. Turns out insurance companies are diligent about detailed records of all hail storms and this was useful in the fight.