Hacker News new | ask | show | jobs
by jjcob 365 days ago
WTF? Why offer a "pause" on your subscription at all? The only reason to do that is to trick customers. If the company was honest, they'd get confirmation before resuming the subscription.

I hate that companies use sleazy practices like this all the time, and then people are like "well it's your fault for not reading the fine print".
1 comments
ProfessorLayton 364 days ago
Pausing unlocks bulk pricing for customers taking meds as-needed (ED pills etc.). I'm not sure about Hims pricing since they require a questionare/login, but similar sites offer a sizable discount for larger quantities, and then it's just pause/unpause as needed.
link
jjcob 364 days ago
I guess my question was "why offer a pause that ends after 6 months when you have surely forgotten about it"
link