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by golemotron 361 days ago
More businesses than the authors can imagine work this way. They really ought to sit down and have a coffee with some salespeople.
1 comments

It's fancy modern haggling... Where one party has almost infinitely more knowledge than the other, both about you and about every other person that might buy the good/service.

That imbalance is what people hate. It's part of why people hate car salesmen. And a large part of why people hate most salesmen.