[cycomanic]

I don't care about what we call the metric, I argue that a relative metric, where the reference point is device dependent is simply bad design.

I challenge you, tell a non-technical user to set two monitors (e.g. laptop and external) to display text/windows at the same size. I will guarantee you that it will take them significant amount of time moving those relative sliders around. If we had an absolute metric it would be trivial. Similarly, for people who regularly plug into different monitors, they would simply set a desired DPI and everywhere they plug into things would look the same instead of having to open the scale menu every time.

[sho_hn]

I see where you are coming from and it makes sense.

I will also say though that in the most common cases where people request mixed scale factor support from us (laptop vs. docked screen, screen vs. TV) there are also other form factor differences such as viewing distance that doesn't make folks want to match DPI, and "I want things bigger/smaller there" is difficult to respond to with "calculate what that means to you in terms of DPI".

For the case "I have two 27" monitors side-by-side and only one of them is 4K and I want things to be the same size on them" I feel like the UI offering a "Match scale" action/suggestion and then still offering a single scale slider when it sees that scenario might be a nice approach.

[cycomanic]

> I see where you are coming from and it makes sense.

I actually agree (even though I did not express that in my original post) that DPI is probably not a good "user visible" metric. However, I find that the scaling factor relative to some arbitrary value is inferior in every way. Maybe it comes the fact that we did not have proper fractional scaling support earlier, but we are now in the non-sensical situation that for the same laptop with the same display size (but different resolutions, e.g. one HiDPI one normal), you have very different UI element sizes, simply because the default is now to scale either 100% for normal displays and 200% for HiDPI. Therefore the scale doesn't really mean anything and people just end up adjusting again and again, surely that's even more confusing for non-technical users.

> I will also say though that in the most common cases where people request mixed scale factor support from us (laptop vs. docked screen, screen vs. TV) there are also other form factor differences such as viewing distance that doesn't make folks want to match DPI, and "I want things bigger/smaller there" is difficult to respond to with "calculate what that means to you in terms of DPI".

From my anecdotal evidence, most (even all) people using a laptop for work, have a the laptop next to the monitor and actually adjust scaling so that elements are similar size. Or the other extreme, they simply take the defaults and complain that one monitor makes all their text super small.

But even the people who want things bigger or smaller depending on circumstances, I would argue are better served if the scaling factor is relative to some absolute reference, not the size of the pixels on the particular monitor.

> For the case "I have two 27" monitors side-by-side and only one of them is 4K and I want things to be the same size on them" I feel like the UI offering a "Match scale" action/suggestion and then still offering a single scale slider when it sees that scenario might be a nice approach.

Considering that we now have proper fractional scaling, we should just make the scale relative to something like 96 DPI, and then have a slider to adjust. This would serve all use cases. We should not really let our designs be governed by choices we made because we could not do proper scaling previously.

[account42]

The only place were this is a problem though is the configuration UI though. The display configuration could be changed to show a scale relative to the display size (so 100% on all displays means means sizes match) while the protocol keeps talking to applications in scale relative to the pixel size (so programs don't need to care about DPI and instead just have one scale factor).

[kccqzy]

I find that explaining all of the above considerations to the user in a UI is hard. It's better to just let the user pick from several points on a slider for them to see for themselves.

[lproven]

> tell a non-technical user to set two monitors (e.g. laptop and external) to display text/windows at the same size

Tell me, do you not ever use Macs?

This is not even a solved problem on macOS: there is no solution because the problem doesn't happen in the first place. The OS knows the size and the capabilities of the devices and you tell it with a slider what size of text you find comfortable. The end.

It works out the resolutions and the scaling factors. If the users needs to set that individually per device, if they can even see it, then the UI has failed: it's exposing unnecessary implementation details to users who do not need to know and should not have to care.

_Every_ user of macOS can solve this challenge because the problem is never visible. It's a question of stupidly simple arithmetic that I could do with a pocket calculator in less than a minute, so it should just happen and never show up to the user.