Hacker News new | ask | show | jobs
by whatthedangit 364 days ago
It's not ethical. But it makes sense why they're pandering and ignoring the fact that the system made a mistake in this situation.

The mistake was clear, but not life threatening in this particular instance. It was "almost" at the corner where they wanted to stop.

It's also pretty clear that they care more about appealing to Tesla and to Tesla fans than they do about being an honest review channel-for better or worse, Elon Musk has millions of followers who have established a parasocial relationship with his public persona and so they take criticism of him or his products as personal insults.

Putting that all together, what would they gain by complaining about it?

It would just alienate their viewers and the company that they rely on.

The smoothest response would have been to laugh it off and show self-awareness about it, but the next best response was probably just to ignore it.

Hopefully some real review channels are able to use the service and give real feedback.