[busyant]

> I tried to move my purchases to Walmart

Walmart does (or at least did) something similar.

* About 7 years ago, I purchased a toy drone online from Walmart for one of my sons for Christmas.

* I purchased it before Thanksgiving because the Walmart website urged me to purchase in time for Christmas delivery.

* My son opened the gift on Christmas and the drone was broken (out of the box).

* I tried to return the drone to a brick-and-mortar Walmart store and they told me that they couldn't issue a refund because I bought it on their website, but it was through a 3rd party seller. I had to take it up with the 3rd party.

* Remember the part where I said I bought the drone before Thanksgiving?? Well, I contacted the 3rd party and was told they had a strict 30 day return policy and they could not issue a refund.

It was a cheap gift, but the whole ordeal bothers me to this day.

[SoftTalker]

Yes I buy household stuff on Walmart's website quite often, but only stuff sold and shipped by Walmart. They have a lot of third party listings on the site also, which many people may not realize, or if they do, they don't understand that Walmart only facilitates the transaction for these, you cannot do returns or get support at a Walmart store.

[capitainenemo]

Yeah, I always check the Sold by Walmart box, and I need a good reason to go outside that list. It's just just about returns. Walmart does supply chain quality control that does not seem to happen as reliably on the 3rd party listings. (edited because I'm sure some 3rd party sellers are legit. target for example offers a selectable but short list of sellers, I imagine you could check them for reputation)

This isn't just Walmart though. Most non-Amazon websites have a similar option. Lowes, Target, NewEgg...

[capitainenemo]

ocd reply to myself... s/just just/not just/

[mminer237]

Walmart does accept returns for third-party products in-store but only for the 30 days after their delivery date.

[conductr]

This is an issue with many retailers surrounding holiday and 30 day policies.

You'd think they could use some exception for defective items versus just normal return/exchange, but they rarely do

[SkyPuncher]

I just saw a Walmart commercial where they were proudly pronouncing they had half-billion items.

I couldn’t help to think that I wanted anything but that. I want a lot of items, but I prefer quality items over random crap.