[delusional]

> Calling taxi in the pre-Uber era was literally hell.

We clearly live in two completely separate parts of the world. I'm from Denmark (where Uber ran away after being told they had to operate as a taxi company) and calling a taxi was never a problem for me. You called the dispatch, said roughly where you were, and they can by with a dude in a car who you then told where you wanted to go. By now the taxi companies have apps too, but the experience is roughly identical.

The prices suck, but that's not really a usability problem.