[bayindirh]

I once read an anecdote:

In an airport, people complained that luggage delivery was so slow after landings. Airport measured the time, agreed with passengers and increased workforce to reduce waiting times substantially, but the complaints didn't reduce.

Instead, they routed passengers through a longer path, so their luggage was waiting for them when they arrived, and nobody complained about the longer walk.

We, the humans, are interesting.

[devilbunny]

> nobody complained about the longer walk

I've never formally complained about luggage arrival delays, but I have definitely noticed long walks. Some ridiculously so. I suppose I should complain, but to whom?

[bayindirh]

Your airline, to bug them to land to a gate closer to luggage hall (which might cost them more), and to the airport operator, to don't make especially convoluted paths to mask other operational delays (if there are).

OTOH, you can't make things easier if the airport is really big. e.g.: Rome, New York, Amsterdam (to an extent) and Istanbul.

[devilbunny]

I fly mostly out of DFW, which is just a complete shitshow. Atlanta is much better for luggage delivery for international arrivals but you still have long-ass walks to get to the immigration hall.

[bayindirh]

I've never been in these two. Thanks for sharing.

[SideburnsOfDoom]

Context, though. At the end of a flight, i.e. multiple hours where I have to remain seated, a 2-5 minute walk doesn't feel long or a burden.

[bayindirh]

I also don't think walking is a burden as long as I'm not running to catch a transfer flight.

I prefer to take a later connection flight to prevent these runs, though.

[lupire]

That's an apocrypha, not an anecdote.