[pmjordan]

While we're on the subject of helpful deployment software, MarsEdit's Daniel Jalkut has an article about crash reporting for Mac apps on his blog:

http://www.red-sweater.com/blog/860/crash-reporter-roundup

I haven't yet tried any of his suggestions, and since the article is from 2009, I don't know how much has changed.

In any case, from experience on other platforms, I heartily recommend making crash reporting straightforward (1-click, or even opt-in to 0-click) for users. Once you have a few hundred people using your software, "rare" crashes happen all the time and tracking them down can be much easier than with just your internal testing.

Note that OSX's built-in crash reports go to Apple, not the App developer, so they're not much use to those of us outside the Cupertino ivory tower.

[js2]

An option for automatically uploading crash dumps is http://code.google.com/p/google-breakpad/ - it's what Chromium and Firefox use.