[paulgb]

> Their determination? I wasn't entitled to a $3 refund.

Frustratingly, Lyft’s position on this is that if you don’t like the car that arrives you should reject it when it arrives, otherwise you’re not entitled to a (even partial) refund, even when they know on their end that the car they sent doesn’t match what you paid extra for.

[dataflow]

This seems... interesting, legally speaking. I imagine the idea is that you're implicitly accepting alterations to the previous contract by opting to take the car? Would that argument hold water, legally?

[lmm]

If I've learned anything from watching startups on HN, the US is a lawless wasteland where as long as you've got a couple of billion in VC funding you can do anything. I eagerly await the first murder-for-hire startup.

[jonhohle]

“By visiting our affiliate’s website (adorable-puppy-photos.com), Mr. Doe agreed to our terms of service which specify we may terminate his bodily functions at any time.”

[gambiting]

I mean, isn't Disney arguing that court should drop a case about someone dying at a Disneyland resort because their partner agreed to Disney+ terms and conditions?

[bravoetch]

I ran into a similar arbitration with a condo I rented for a long weekend. There was a significant issue and they weren't able to provide another place. We stayed there and had contractors in and out for the next couple of days. They refused to refund me, so I tried through my credit card to get a refund and they said "well you should have just left, then we would refund you. But since you stayed, the contract is fulfilled."

[dataflow]

Credit card disputes don't always match up with the law, so I wouldn't put too much weight on this from a legal standpoint, but good anecdote nonetheless.

[fortran77]

Especially since you may have no time to wait for another car. There’s an element of “duress” here

[user_7832]

Yes, when you’re tired after a flight with heavy bags, you’re very much being forced to compromise. Any consumer could easily argue why they didn’t have a choice and had to go with what was available.

[alistairSH]

If you’re just off a flight, you could just use a normal yellow cab.

[jdeibele]

You could but there are multiple reasons why Uber dethroned taxis and probably the most important ones are that you get a route to your destination and a fixed price to get there.

My first trip to Paris many years ago, I felt that I was getting the "scenic tour" to my hotel from the airport but I wasn't sure where I was and certainly didn't know the best way between the two. There were other variations in other cities.

For a while, I lived near an airport and taxi drivers would be angry because they'd waited a long time to do a short ride and now would have to go back to the end of the line.

[alistairSH]

The parent post made the contention there are no other options.

And according to other comments here, the "fixed price" isn't actually true - it appears some ride-share apps will add fees at the conclusion of the ride.

[what-the-grump]

It’s plain bait and switch.

You paid a premium for promised X, specifically. Y showed up. This is the equivalent of buying a first class ticket, and getting put in economy.

Someone should class action this bs.