The bug was set to WONTFIX and ignored. It was brought up in meetings on occasion (to some hilarity). Took a surprising amount of time for people to realize it wasn’t going to get resolved without a specification. There might have been some cultural differences at play, but mostly I think the Japanese company we dealt with had almost as little insight into Docomo as us half a world away.
The secret color chart eventually surfaced during compliance testing, the bug was resolved, and everyone lived happily ever after.
The secret color chart eventually surfaced during compliance testing, the bug was resolved, and everyone lived happily ever after.