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by eabeezxjc 372 days ago
I confirm, I do it myself. but 90% of my submissions do not result in any response.
1 comments

worse, support that is overly fixed on support sessions and calls to resolve bugs even when in the ticket it clearly states it's not reproducable, only a restart fixes it etc.

Take my logs and everything you get but ffs make it observable enough so that you don't waste my time.