[jcrawfordor]

There's a few different reasons things are more complex, but one interesting wrench to throw in is that audio tones may not be the best way to send DTMF. Many digital telephone networks support out-of-band DTMF where the digits are sent as digital keypress events instead of actual tones (tones are usually still emitted to the user for comfort). There are a few potential benefits but mostly it improves reliability over iffy connections, reducing instances of one press being detected as two due a dropout in the middle, for example. I believe 3GPP has supported out-of-band DTMF for some time but it may not have been common, VoLTE encourages it much more. The other end is always going to have support for traditional in-band DTMF because they don't know what type of connection the caller has, so it's not a fatal problem, but less than ideal to use in-band DTMF when out-of-band DTMF is supported. This type of consideration is one of the reasons that the telephony part of phones is more complicated than you might think.