[riehwvfbk]

Well, this is a very one-sided take. Imagine being a dev tasked with evaluating a product that makes you look redundant and also costs the company license fees in perpetuity. Whereas building a homegrown solution ensures that you keep your job, and get to look like a rockstar who saved the company money. Gee, I wonder which one the devs picked.

[tsimionescu]

Why would adding an external chat solution to an app that is not about chat make the developers of the app look redundant?