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by mentalpiracy 386 days ago
Dynamic routing destroys the value proposition of a bus route entirely. The whole point of a system of bus routes is that you are providing a _reliable_ system of stop locations and times for passengers to use as individually necessary. How do you use a bus system when you aren't sure if the bus will ever show up?
1 comments

The buses are already unreliable! There’s one nearby route which is notorious for having a driver who simply doesn’t even run the route some of the time. And it’s common in most routes for them to be 0-20 minutes late, which means you need to waste lots amounts of time waiting at bus stops and for transfers.

Uber gets me where I need to go faster and more reliably than the bus, already. The cars and buses should be combined into a single dispatch system. Then we can combine efficiency of buses that can transport several people (when the there is enough demand in that direction) with the flexibility of small cars to fill in the gaps. This system would be dramatically more useful than my city’s bus service is today, and would be a compelling competitor with solo driving.

You don't think that solving that particular route's reliability problem makes more sense than privatizing the whole system?
I haven’t advocated for privatizing the system. Public transit agencies who see how Uber is beating them at their own game should respond by adapting and improving.

Fixing that one route would be a nice first step, but their inability to do something so basic (dispute countless rider complaints filed over years) doesn’t make me optimistic about the prospects for this institution.

Public transit could beat Uber at service quality. But it would come at the cost of abandoning their public responsibilities. Cut low use routes and focus on the profitable urban core. Raise fares to discourage low income customers. Go cashless. Ignore the Americans with Disabilities Act, Fair Labor Standards Act, Workers' Compensation, Social Security like Uber does.
This is a false choice. Sending a 15 ton bus on a route hardly anyone uses is not an efficient use of limited resources. Sending a car (or a wheelchair van) where and when it’s needed would allow transit agencies to provide better service and meet all of those obligations.
In wealthy countries 2/3 of public transit costs is hiring drivers. Peak demand determines how many drivers and buses you need. If vehicles are completely filled customers will have to wait for the next one. So using smaller vehicles doesn’t save as much money as one would think.