| I'm not affiliated with OpenDNS (but I am a customer). I think you've misunderstood the process here. Something you did (ie: a mass marketing campaign) made the filters think you're doing something that looks like phishing. There are a lot of reasons this can happen like actual recipients of your "marketing campaign" who reported you as phishing. In this case you're unlikely to just get whitelisted. But it's not always that black-and-white. There are a variety of factors which go into assessing an org. Just some samples: - How long has the domain been registered?
- How much mail volume has been sent from a domain over time (and has there been a large deviation... for example if a domain typically sends 100s of emails per day for 5 years and then suddenly starts blasting emails in the millions per day this can be an indication of a problem)
- Is there suspicious script (or perhaps specific scripts) running on the site
- Is the site nothing but a URL redirection These are just a few things that come to mind but there are many others. SO if you're blasting out emails by the thousand (or more) and you're redirecting people to your site which then installs some software surreptitiously and redirects people to another site invisibly, then yeah, your site probably looks like phishing. Compound this with reports from those email recipients who report your emails as phishing then OpenDNS is gonna list your site as phishing, too. In my experience OpenDNS has been very responsive to challenges to their ratings at least from their customers. I'd say if the a perceived phishing site operator were the one to ask to be delisted they (OpenDNS) may not be inclined to do so... but if one of their customers (a paying OpenDNS customer) opened a support ticket they would likely get an answer. Not that the answer will necessarily be to whitelist your site, but they will look at the site and make a determination. |