|
|
|
|
|
|
by maynkal
380 days ago
|
|
|
Personally, if you are developing a micro-niche SaaS that doesn't have any entry barrier, then you must go with a one-time payment. Because you don't have any competitive advantage, any competitor can come build a similar app and attract your customer, so the customer who is paying monthly to you will switch to your competitor. I hope you understand my point. |
|
|
I mean, you've been paid, what do you care if they stay or go? In fact "going" is cheaper for you.
The best meta argument for SaaS is that it keeps supplier and customer incentives aligned. I want you to hang around another month so I'm incentivised to keep standards high - to keep improving the offering and support.
By contrast a truly one-time offering means the customer has 0 value after the sale. That money is quickly spent. So there's less money for development or support. I am only interested in new sales so I optimize for that. My incentives are not aligned with existing customers.
Now, context matters. The model has to be correct for the product, the supplier, the consumer. I don't pay SaaS for my text editor, or my OS etc. I also don't need support from those providers. YMMV.