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by listenallyall
380 days ago
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There are lots of things airlines could offer, that they don't. They are all obsessed with "loyalty", why not sell travelers multi-packs (6 flights over the next 12 months) or subscription-like plans? Why a 24-hour cancellation period even for flights booked months ahead... they could certainly extend that to allow for "low-risk" booking or even charging a small fee for the right to cancel up to, say, 3 months in advance. Auctioning off unsold seats. Selling itineraries with multi-day layovers in a 3rd city (basically adding a second destination to a vacation). Lots more with a bit of creativity. |
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With even moderate airline status rebooking/cancellations work more or less as described. I can’t recall the last time I haven’t been credited for a flight I ended up not taking, even I did a full on no-show.
Without status airlines sell refundable tickets with similar flexible rules, but I assume there is some adverse selection included in how they need to price those fares.