[icebergonfire]

Their support department must be quite understaffed too and heavily amplified by AI. I've had multiple lengthy interactions with them since Sunday due to a bug that has lost me money (yes literally, see [1]) and I am saddened by the low quality of their responses.

First time I run into an AI-replaced-humans wall, and it gives me a very uneasy feeling for the future.

[1]: Sent 0.05 BTC from personal wallet, Coinbase acknowledges transaction, blockchain confirms transaction, two days later transaction disappears from the Coinbase UI, I now have no money and no coins.

I wish shibboleths were real (https://xkcd.com/806) so that I could stop wasting time with chatbots and would instead be able to file a bug on Coinbase and get to someone who would read logs.

[Sourabhsss1]

I don't know; I could never trust these giant crypto exchanges. They are always on hackers' radars.

[SirFatty]

Well, at least it's FDIC insured... oh wait.

[Sourabhsss1]

lol..