|
|
|
|
|
|
by five18pm
5049 days ago
|
|
|
> And beating expectations buoys our mood. All else being equal, people who wait less than they anticipated leave happier than those who wait longer than expected. The same philosophy which underlies the familiar "under promise and over deliver". Guess this also explains the enormous amount of outrage that comes out of schedule slips, even in cases where schedule is of little consequence. |
|
|