[hogliux]

Long-time happy Wise business customer here (since before the name change). While generally great, their KYC flow needs serious attention. Received four document request emails simultaneously, mostly identical but with different links. In one flow, after uploading invoices, I couldn't upload other requested documents. The multiple, distinct forms asking for the same info were confusing. Got verified eventually, but the process was buggy and didn't inspire confidence. If anyone from Wise is reading this, please fix your KYC!