[silisili]

> In most companies, there is specific company policy that prohibits providing feedback to candidates. There is literally no upside for these companies to provide feedback to candidates that they reject

This is the long and short of it.

In the US at least, discrimination laws are expansive. You can -very- easily end up saying something that violates this and putting your company at risk, no matter how good hearted you were attempting to be.

[dns_snek]

How do you "accidentally" end up saying something that implicates you in discrimination on the basis of legally protected characteristics - what are some examples of that?

This has always felt like an excuse used by people who who just don't want to be caught in their own lies when asked to come up with a real, non-discriminatory reason.

[silisili]

The other comments gave good answers. A lot of people think it means saying something horrible and racist or something, but not at all.

As one pointed out, there's a "well you said it was X, but person Y who got hired did that too. And they're a different race or gender or religion, so that leads me to believe discrimination."

There's also you trying to be helpful, saying something along the line of "well you hesitated a bit and sounded unsure in your answers", only to find out they have some disability that caused that and now have admitted you're discriminating based on it.

Maybe you'll say "well, if I had known, I wouldn't have noticed it or cared." And a lot of candidates would likely say as much up front. But they don't have to tell you about it at all. See how that creates a weird dynamic?

Is it common? Probably not. But it obviously happened or else such rules wouldn't exist. It's one of those things that the bad actors ruin it for everybody. Bigots are never going to admit their reasons - good people will. But bad people will always try to take advantage, regardless.

[rgavuliak]

I think it's more of a case for legal and HR being conservative and super defensive. Not sure if you've ever handled a contract with an internal lawyer, but in my experience they often go for crazy suggestions that the other side would never accept for the sake of protecting the company as much as possible. Might be the same here - HR/legal being super protective and the hiring manager not caring enough to fight back.

[dragonwriter]

> How do you "accidentally" end up saying something that implicates you in discrimination on the basis of legally protected characteristics - what are some examples of that?

Say you say it was for failure to meet a specific performance standard (because that is the documented reason); then the ex-employee has a starting point for an discrimination claim by looking for evidence that trnds to support the claim that people who differ on some protected-from-discrimination axis who failed to meet that standard were not fired. No reason given, no starting point. In theory, this policy helps make false nuisance claims more work and less likely, but a substantive reason for it is that HR knows that they cannot eliminate all prohibited acts by managers that would create liability, so making it harder to get a starting point for gathering evidence is important to prevent valid claims from materializing. HR policy does not exist to protect employees from unlawful treatment, it exists to protect the company from liability for such treatment. Sometimes thise two interests align, but when it comes to information about firing decisions they do not.

There’s similar things that can be done with other prohibited reasons for dismissal, loke retaliation; but the idea is any information you give makes it easier for them to make a case against you.

This is also, in reverse, why, as a departing employee (whether departing voluntarily or not), you should never participate in an exit interview or, if you must as a condition of some severance or other pay or benefit, never volunteer any information beyond the bare minimum necessary; one significant purpose of such interviews is to document information useful either for potential claims against you or to defend against any potential claims you might have, including those you have not yet discovered, against the company.

[Bjartr]

Part of it is, if anything can be taken slightly out of context to imply something discriminatory, there are those who will abuse the system and sue. At a large enough scale this can become a real problem. If the company policy is "never say anything" there's nothing to be taken out of context, reducing the chance of a lawsuit.

I bet you this comes back to insurance, as many things do in the corporate world. Sufficiently large companies probably have insurance coverage for discrimination lawsuits, or at least employment disputes in general. The coverage probably costs less if you have a "no feedback" policy.